GoTo Connect Was Our Work From Home Saviour!
June 17, 2022
GoTo Connect Was Our Work From Home Saviour!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with GoTo Connect
When we went to work from home, it was imperative that we looked for a VoIP provider as our analog phone system was not going to work anymore. We looked at quite a few companies but GoTo Connect really stuck out to us. It's great that they give us the ability to download it on our cell phones so no matter what, even if our laptop is tied up on another task, we have another device that we can answer it on.
- Ease of use
- Reliability
- Great customer service
- A bit better seamlessness with hard phone and soft phone
- The UI on the softphone can be a little glitchy
- Have to login almost everyday on the softphone (simple click but still)
- cost saving
- analytics
- seamlessness
It's been great, especially with the dial plan editor tool. It makes adjusting the call routing super easy, for example, if someone is away or they need coverage on lunch or if there is a department that needs multiple routes. Very easy to add a new user as well and apply a soft and hard phone to that user.
GoTo Connect has always been the biggest and most reliable company in my experience. I didn't use another program but with GoTo Connect with their massive IP, I couldn't see myself going anywhere else. I knew they would be a reliable company given the overall size of the company. Not many competitors that are this size.
Do you think GoTo Connect delivers good value for the price?
Yes
Are you happy with GoTo Connect's feature set?
Yes
Did GoTo Connect live up to sales and marketing promises?
Yes
Did implementation of GoTo Connect go as expected?
Yes
Would you buy GoTo Connect again?
Yes