GoTo Connect my GoTo for phone systems
June 16, 2022

GoTo Connect my GoTo for phone systems

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoTo Connect

I use GoTo Connect as our main phone system and online meeting space, we love the products and both the phone and meeting space are very flexible to our needs. The top reason I choose the phone system is that it is easy to configure and provides many options. I can customize it to our company's needs in an instant and it is so simple to administer.

Pros

  • Easy to modify
  • Simple to Administer technically
  • Very Versatile

Cons

  • Support when the system is down, need to provide ongoing updates
  • Communication on updates
  • Follow-up responses to system failures
  • Ease of use
  • Versatility
  • Functionality
Easy to implement.
I can onboard new users in a snap, so simple and I can change dial plans within seconds-SO versatile and EASY to Administrate.
Avaya was difficult to administer and wasn't as flexible as GoTo Connect.

Do you think GoTo Connect delivers good value for the price?

Yes

Are you happy with GoTo Connect's feature set?

Yes

Did GoTo Connect live up to sales and marketing promises?

Yes

Did implementation of GoTo Connect go as expected?

Yes

Would you buy GoTo Connect again?

Yes

Great setup that we are easily able to get a phone online for people in our company and provide customization on their calls.

GoTo Connect Feature Ratings

Hosted PBX
10
Multi-level Interactive Voice Response (IVR)
10
User templates
10
Call reports
6
Directory of employee names
10
Answering rules
10
Call recording
10
Call park
10
Call screening
10
Message alerts
5
Video conferencing
10
Audio conferencing
10
Video screen sharing
10
Instant messaging
8
Mobile app for iOS
10
Mobile app for Android
10

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