Buy Groove Now
September 28, 2020

Buy Groove Now

DAVID GONZALES | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Groove

We use Groove to automate our outreach to prospects. Groove lets us easily queue-up the appropriate email template for each situation. We use a lot of email templates at my company, and it used to take a really long time (42 mouse clicks) to queue-up, send, and log each individual email. Groove has reduced that down from 42 mouse clicks per email to 3 mouse clicks per email. When you send around 100 emails per day, that makes a huge difference.

We also use Groove for automatically logging emails and calls into Salesforce. We also use it for easy calendar scheduling with our clients and prospects.

Groove offers direct customer support to each individual end-user, which is pretty rare. Anyone at my company with a Groove license has immediate access to the help desk/chat system.
  • Email automation
  • Calendaring
  • Integration with Gmail and Salesforce
  • Logging activity
  • Measuring the effectiveness of our email templates and testing new templates with great open/click/conversion analytics of each type of template.
  • Reminders plugged into emails have not automated actionable steps. The reminder doesn't even show the email address of the person I am being reminded to email again.
  • 1,400% increase in efficiency of emailing my prospects and converting to appointments.
Better than Ebsta in every imaginable way.

SalesLoft also seems great, but it's way too expensive for our small sales team.
Every user with a license has access to real-time chat support. Our CSM sat in on our sales meeting just last week to show us new features and do a recap training for the team.
You don't even need to open Groove anymore. You can do everything from Gmail and Salesforce.

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Groove is ideal for inbound sales engines and outbound sales engines. It's also ideal for companies working in many different verticals.