I've got my Groove back, Thanks Groove!
December 23, 2021

I've got my Groove back, Thanks Groove!

Shannon Held | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Groove

I have used the appointment setting ability for clients in the past but the most important and useful way Groove helps me is to keep track and prioritize the clients that have opened and reviewed my emails. It gives me insight into who hasn't as well so I know I need to follow up. Another amazing feature I use is reminders on my email and tracking my emails into Salesforce with the integration.

Pros

  • Helps me manage my priorities.
  • Reminds me when it's time to follow up.
  • Tracks my correspondence saving me time with repetitive work.

Cons

  • Honestly I don't have any.
  • Email open tracking.
  • Gmail integration email reminders.
  • Salesforce integration copies comments so there isn't duplicate work.
  • Definitely increased productivity.
  • Less time documenting.
  • Customer's ability to make appointments on a calendar in their time, causing more customer satisfaction.
I am just a raving fan of Groove. My ultimate fav is knowing when people are opening my emails and when it's appropriate to follow up with them on their project. It's also super integrated with my Gmail and I don't have to do anything but my emails will appear in places from the company integration. Such a times save, and money too! Time is money.
I haven't used a program as robust and integrated as Groove before.

Do you think Groove, a Clari company delivers good value for the price?

Not sure

Are you happy with Groove, a Clari company's feature set?

Yes

Did Groove, a Clari company live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Groove, a Clari company go as expected?

I wasn't involved with the implementation phase

Would you buy Groove, a Clari company again?

Yes

Valuable in a sales organization, project management, follow-up, recap of opened emails... too many to mention!!

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