Thank you Groove!
February 04, 2022

Thank you Groove!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Groove

We use Groove with our Gmail accounts. We have it for scheduling, tracking emails, sending emails later, and email templates. It also tracks our emails within Salesforce that we use on a daily basis. It is extremely helpful when it comes to our emails because we are pretty heavy client-facing, the templates save us some time each day.

Pros

  • Logging emails
  • Remembering information (templates)
  • Scheduling with clients

Cons

  • None - we really enjoy Groove!
  • Templates
  • Email tracking
  • Scheduling
  • Increased productivity
  • Fast turnaround rates
  • 24 hour response time policy is being upheld
It was a little difficult setting up and getting it to sync with Salesforce and my Gmail account, but once that was done, it is very user-friendly.
N/A

Do you think Groove by Clari delivers good value for the price?

Yes

Are you happy with Groove by Clari's feature set?

Yes

Did Groove by Clari live up to sales and marketing promises?

Yes

Did implementation of Groove by Clari go as expected?

Yes

Would you buy Groove by Clari again?

Yes

It is well suited if you are emailing a lot of clients on a daily basis - heavy communication. The Groove can do schedule sends on accounts, so if you don't want something sent now, you can have it sent later and it will save it in its own separate folder. I love the tracking ability as well - makes it easy to locate emails on the software that we use. The templates are also well suited, as sending a lot of emails a day can take up time, the templates that you can pre-save help out with communication.

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