Item: Groove
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

We use this to create automated emails to reach new potential customers. It provides great visibility into response rates and customer engagement with content.

Pros and Cons

Statistics
Outreach
Automation

LinkedIn connection finder can be shotty at times

Return on Investment

Increased productivity
Allowed for far more outreach

Usability

I think that the formulas for inserting customer-specific things AKA name, account name, etc, could be easier to find. I also wish it would automap names that are imported

Time Savings

roughly 3-4 hours. its extremely time-saving for me

Very very similar product. I didn't have any decision on which product my company used but I think that Outreach's phone and texting feature is more developed and user friendly than Grooves Omnidialer

Key Insights

Do you think Groove delivers good value for the price?

Yes

Are you happy with Groove's feature set?

Yes

Did Groove live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Groove go as expected?

I wasn't involved with the implementation phase

Would you buy Groove again?

Yes

Other Software Used

Outreach

Likelihood to Recommend

I have reached many customers using automated flows that allow me to book meetings, and get a pulse check on how they are doing as an organization. We recently switched to another product instead of Groove and I miss it so much. Connected emails to opps in salesforce far better than what we are using now.

Groove for EDRs

Overall Satisfaction with Groove