Groove Review
September 07, 2022
Groove Review
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Groove
It helps us to communicate with our customers via email
- Agent Assignment
- Email Templates
- Workflows
- Automatching
- Templates
- Contacts saving
- Auto contact capture
- Workflows
- Email Templates
- Reduced administrative overhead costs
- Faster deal cycles
- Greater customer satisfaction and retention.
Do you think Groove, a Clari company delivers good value for the price?
Yes
Are you happy with Groove, a Clari company's feature set?
Yes
Did Groove, a Clari company live up to sales and marketing promises?
Yes
Did implementation of Groove, a Clari company go as expected?
Yes
Would you buy Groove, a Clari company again?
Yes
Using Groove
100 - Applicant Tracking System
- Auto Contact Capture
- Workflows
- Email Templates
- Applicant Track
- Users retention
- More Productive
- In contacting the customers
- More features related to automations
- HTMS Templates
Evaluating Groove and Competitors
- Price
- Product Features
- Product Usability
- Product Reputation
- Prior Experience with the Product
Automations
Groove Implementation
- Implemented in-house
Groove Training
Configuring Groove
No - we have not done any customization to the interface
No - we have not done any custom code
Groove Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Auto Contact Capture
Using Groove
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using | None |
- Workflows
- Auto Contact capture
- Templates