Groove saves me so much time!!
Updated May 21, 2023

Groove saves me so much time!!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Groove

Groove is used daily across all teams within the Sales department. Personally, I use Groove daily for the amazing flows and templates. These tools allow me to automate a majority of my outreach, which allows me to save A LOT of time. I also use Groove integrations within Salesforce and Gmail to save time because it allows me to stay on 1 tab rather than switching from tab to tab.

Pros

  • Templates
  • Flows
  • Integrations

Cons

  • OmniDialer Connection
  • Mobile App
  • OmniDialer for IPhone
  • Integration
  • Omni Dialer
  • Scheduling Links
  • Increased Productivity
  • Less Churn
  • Great Organization
Groove has helped me automate a majority of the outreach I do daily. The platform is also very user friendly and aesthetic. Groove is very easy to navigate, and the customer support is awesome! I have not had to use the customer support often because Groove is great, but the few times I have reached out to the support team, my issues are resolved quickly and efficiently!
Previously, I was utilizing dial pad for dialing and texting clients. Now, transitioning to Groove, the integration the Omni Dialer has is more accurate and detailed within Salesforce. Another reason I love Groove in comparison to other platforms is due to the user friendliness!

Do you think Groove by Clari delivers good value for the price?

Yes

Are you happy with Groove by Clari's feature set?

Yes

Did Groove by Clari live up to sales and marketing promises?

Yes

Did implementation of Groove by Clari go as expected?

Yes

Would you buy Groove by Clari again?

Yes

Groove is well suited for organizations and/or occupations that require a lot of outreach. I have used other platforms that hold email templates, but Groove is amazing because the integration across different platforms is extremely efficient — saving me time everyday! Another scenario where Groove would be well suited is for tracking the outreach you are doing. I love seeing how much activity Groove is helping me achieve regarding outreach (emails, calls, and texts).

Using Groove

Mental Healthcare

Evaluating Groove and Competitors

Yes - The product used before groove was dial pad.
  • Cloud Solutions
  • Scalability
  • Integration with Other Systems
The integration and other features that Groove offers is what initiatives the transition from DialPad. Since Salesforce is a huge product we use, Groove integrated seamlessly into Salesforce.
Yes! There is nothing I would change! Groove continuously brings new updates and addresses the improvements needed!

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