Groove saves me so much time!!
Updated May 21, 2023

Groove saves me so much time!!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Groove

Groove is used daily across all teams within the Sales department. Personally, I use Groove daily for the amazing flows and templates. These tools allow me to automate a majority of my outreach, which allows me to save A LOT of time. I also use Groove integrations within Salesforce and Gmail to save time because it allows me to stay on 1 tab rather than switching from tab to tab.

Pros

  • Templates
  • Flows
  • Integrations

Cons

  • OmniDialer Connection
  • Mobile App
  • OmniDialer for IPhone
  • Integration
  • Omni Dialer
  • Scheduling Links
  • Increased Productivity
  • Less Churn
  • Great Organization
Groove has helped me automate a majority of the outreach I do daily. The platform is also very user friendly and aesthetic. Groove is very easy to navigate, and the customer support is awesome! I have not had to use the customer support often because Groove is great, but the few times I have reached out to the support team, my issues are resolved quickly and efficiently!
Previously, I was utilizing dial pad for dialing and texting clients. Now, transitioning to Groove, the integration the Omni Dialer has is more accurate and detailed within Salesforce. Another reason I love Groove in comparison to other platforms is due to the user friendliness!

Do you think Groove, a Clari company delivers good value for the price?

Yes

Are you happy with Groove, a Clari company's feature set?

Yes

Did Groove, a Clari company live up to sales and marketing promises?

Yes

Did implementation of Groove, a Clari company go as expected?

Yes

Would you buy Groove, a Clari company again?

Yes

Groove is well suited for organizations and/or occupations that require a lot of outreach. I have used other platforms that hold email templates, but Groove is amazing because the integration across different platforms is extremely efficient — saving me time everyday! Another scenario where Groove would be well suited is for tracking the outreach you are doing. I love seeing how much activity Groove is helping me achieve regarding outreach (emails, calls, and texts).

Using Groove

Mental Healthcare

Evaluating Groove and Competitors

Yes - The product used before groove was dial pad.
  • Cloud Solutions
  • Scalability
  • Integration with Other Systems
The integration and other features that Groove offers is what initiatives the transition from DialPad. Since Salesforce is a huge product we use, Groove integrated seamlessly into Salesforce.
Yes! There is nothing I would change! Groove continuously brings new updates and addresses the improvements needed!

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