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Easiest Contact Organization Around!
Updated March 02, 2022

Easiest Contact Organization Around!

Aaron Benson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

HubSpot has been a very thorough way for our company to keep track of our contacts and deals in a way that makes it easy for us to all stay on the same page. Individual clients are easily matched with the salesman they had previously worked with based on any piece of information, ensuring continuity throughout the purchase. Because of this, a large portion of my customers is able to pick up where we left off, making them feel more comfortable that we are here to provide individual service, rather than being just another number in the hat.
  • Easy contact organization.
  • Intelligent deal stage monitoring.
  • Organized and effective follow up.
  • Pages can load incorrectly.
  • Easy to forget to save contact info changes.
  • Filters can glitch sometimes.
  • Helps ensure deal accuracy, raising closing rates.
  • Ensures proper follow up, raising closing rates.
  • Allows user to focus on obtaining new clients while current are being managed.
I would say its much better. Ive used another one before and this is better. Hubspot has a LOT to learn and can be quite daunting at first. Once you start to get the hang of it and use it more, it becomes much easier, and quite a useful tool.
This is something that is a little over my head, but from what I can see, it makes it quite a bit more seamless. The marketing teams are able to target an audience in a very effective way, which brings them in to our sales pipeline as prospects, or clients ready to buy.
Hubspot offers a large variety of ways to keep your contacts and prospects organized, and managed. Vin solutions its also a CRM, but from my use, seems more "inventory" driven, where as Hubspot seems more customer/contact driven. This makes it much easier to complete my deals, and be an effective salesman.

Do you think HubSpot CRM delivers good value for the price?

Not sure

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of HubSpot CRM go as expected?

I wasn't involved with the implementation phase

Would you buy HubSpot CRM again?

Yes

I've used quite different CRMs before. HubSpot definitely makes it easy to keep your contacts organized and link them with deals. The deal section helps me as a salesman keep track of what stage my clients are in the buying process. This takes a lot off my back as far as relying on memory with 100s of clients.

HubSpot CRM Feature Ratings

9.8
Customer data management / contact management
10
Workflow management
9
Territory management
Not Rated
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Contract management
Not Rated
Quote & order management
10
Interaction tracking
10
Channel / partner relationship management
Not Rated
Not Rated
Case management
Not Rated
Call center management
Not Rated
Help desk management
Not Rated
Not Rated
Lead management
Not Rated
Email marketing
Not Rated
Not Rated
Task management
Not Rated
Billing and invoicing management
Not Rated
Reporting
Not Rated
Not Rated
Forecasting
Not Rated
Pipeline visualization
Not Rated
Customizable reports
Not Rated
10.0
Custom fields
10
Custom objects
10
Scripting environment
Not Rated
API for custom integration
Not Rated
10.0
Role-based user permissions
Not Rated
Single sign-on capability
10
10.0
Social data
10
Social engagement
10
Not Rated
Marketing automation
Not Rated
Compensation management
Not Rated
Not Rated
Mobile access
Not Rated