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HubSpot does the job
June 15, 2021

HubSpot does the job

Sadie Scotch | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

We live within HubSpot as a solutions partner of that company. We use it for ourselves and for our clients. HubSpot powers our sales and marketing efforts across several channels. HubSpot allows us to streamline processes, align goals and execute our daily tasks.
  • Email sequences
  • Marketing templates and automations
  • HubSpot pricing
  • Very high ROI!
  • Increased sales
HubSpot is the Mac vs MS's PC.
Pardot seems vastly inferior to HubSpot.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

HubSpot is well suited for scaling and SMB companies. Less for scrappy startups.

HubSpot CRM Feature Ratings

9.6
Customer data management / contact management
10
Workflow management
10
Territory management
10
Opportunity management
9
Integration with email client (e.g., Outlook or Gmail)
9
Contract management
9
Quote & order management
10
Interaction tracking
10
Channel / partner relationship management
9
9.7
Case management
9
Call center management
10
Help desk management
10
10.0
Lead management
10
Email marketing
10
10.0
Task management
10
Billing and invoicing management
10
Reporting
10
10.0
Forecasting
10
Pipeline visualization
10
Customizable reports
10
9.5
Custom fields
9
Custom objects
10
Scripting environment
10
API for custom integration
9
9.0
Role-based user permissions
9
Single sign-on capability
9
10.0
Social data
10
Social engagement
10
10.0
Marketing automation
10
Compensation management
10
10.0
Mobile access
10