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InVision Freehand is great for easy and fast collaboration, but falls short on more complex projects.
June 02, 2022

InVision Freehand is great for easy and fast collaboration, but falls short on more complex projects.

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

Freehand Enterprise

Overall Satisfaction with InVision Freehand

The entire UX team used InVision Freehand as our primary collaboration/brainstorming tool. From building out wireframes to affinity mapping, or even as a digital repository/mood board we used it on a daily basis. InVision Freehand allowed us to work together effectively once our team went completely remote. It also turned out to be a useful tool for collaborating with our external partners.
  • Realtime collaboration
  • Brainstorming
  • Expressing new ideas & concepts
  • Flow diagrams
  • There need to be more options for layering or alignment. Currently, you can only place things all the way in front or in the back. In large complex diagrams or wireframes, this can make it very difficult to build efficiently.
  • The licensing structure is complex and confusing, especially when you just want to be able to allow external partners to view InVision Freehand boards.
  • Pasted images sometimes take an incredibly long time to load, or only load in after refreshing the entire board.
  • I wish there was a way to download images from a Freehand. Copying them from InVision Freehand to another document is unreliable.
  • Realtime collaboration
  • Flow diagramming
  • Easy to use
  • Simple interface
  • Positive: Lead to more productive ideation sessions
  • Positive: Included with our InVision Freehand subscription, no additional software license is needed
  • Negative: Sometimes buggy experience can cause work delays
InVision Freehand is lacking in features compared to competitors like MURAL and Miro, but its streamlined, easy-to-use interface makes it easy to pick up and throw something together in an instant. It does not do large complex work as well as its competitors, but InVision Freehand seems to be continually adding in features/fixes/improvements. There is also an added bonus that your InVision Freehand files show up in your InVision Freehand dashboard with all your other prototypes and files, rather than needing yet another portal (like MURAL or Miro).

Do you think Freehand by InVision delivers good value for the price?

Yes

Are you happy with Freehand by InVision's feature set?

No

Did Freehand by InVision live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Freehand by InVision go as expected?

Yes

Would you buy Freehand by InVision again?

Yes

InVision Freehand is a useful tool, but it is limited in functionality when compared with similar offerings from Miro or MURAL. InVision Freehand really excels at quick, low-fidelity activities like shared notes, remote brainstorming, and flow diagrams. Because of that, it seems very easy for newcomers to use with little training needed. Beyond that low-fidelity sweet spot, though, it starts to struggle. Once files become large and complex, the layering system is clunky and frustrating. It doesn't handle a large number of images very well. Pasted-in images will sometimes disappear to be replaced by an infinite loading spinner. InVision Freehands licensing system is convoluted and does not make it as simple as it should be to share with external partners. The undo system could also use work. Often if another user moves something and you hit undo, it will only undo your actions, and not theirs. Very frustrating.

Using InVision Freehand

User experience design, product design