SalesNav is a must for any customer facing sales org
May 28, 2021

SalesNav is a must for any customer facing sales org

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with LinkedIn Sales Navigator

LinkedIn Sales Navigator is being used by both sales and customer success to better understand strategic accounts and better support our customers. We use this to prospect into new organizations and new departments within existing customer accounts. Gaining crucial insight into a potential customer helps win more business for the company.
  • Shows aggregate data of a company's growth, hiring plans, etc.
  • Allows for easy searching among hundreds of potential prospects.
  • Links with Salesforce.
  • Can be a bit messy when switching from one job to another.
  • Little busy with it's alerting system.
  • Could use some AI based on "was this alert helpful or not."
  • Increased sales with existing customers as we can understand the org landscape.
  • Increased sales for net new customers allowing us to target specific individuals.
  • Reduced churn as it helps better understand existing customers.
LinkedIn Sales Navigator is a must above the rest as it is basically the only end-user generated content out there. ZoomInfo is helpful for phone numbers, email addresses, etc., but I would always use any other intelligence tool in tandem with Sales Navigator since it provides such personal insight to each person.

Do you think LinkedIn Sales Navigator delivers good value for the price?

Yes

Are you happy with LinkedIn Sales Navigator's feature set?

Yes

Did LinkedIn Sales Navigator live up to sales and marketing promises?

Yes

Did implementation of LinkedIn Sales Navigator go as expected?

I wasn't involved with the implementation phase

Would you buy LinkedIn Sales Navigator again?

Yes

It's probably the largest and most up to date data base of people in the world. The fact that it's user updated means that you can learn quite a bit about a person's personality, not just their formal job titles, experience, etc. Anywhere that relies on a customer facing sales force would benefit from Sales Navigator.

LinkedIn Sales Navigator Feature Ratings

Advanced search
10
Identification of new leads
7
List quality
7
Ideal customer targeting
6
Contact information
8
Company information
8
Industry information
8
Lead qualification process
6
Smart lists and recommendations
7
Salesforce integration
9
Company/business profiles
9
Alerts and reminders
5
Data hygiene
6
Automatic data refresh
10
Tags
8
Filters and segmentation
10