Linode--good solid cloud hosting at a decent price.
Updated March 10, 2024

Linode--good solid cloud hosting at a decent price.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Linode

We use Linode for hosting a number of sites ranging in scale. The flexibility of the servers with known fixed pricing is really useful and allows us to plan well in advance. Additionally the speed with which we can spin up new servers allows us to scale for short-term spikes in traffic in a managed way.
  • Customer support is always fast and knowledgeable.
  • Pricing is competitive.
  • The web UI is easy to navigate.
  • Sometimes I'd like to be able to specify more configured options for a virtual server.
  • Bandwidth out--should be less of concern these days.
  • Linode just gets out of the way and lets us do our thing. I'd guess that's a positive ROI but we've not measured it in any meaningful way.
AWS is more expensive and less predictable. I get the feeling AWS might scale better for huge sites but cannot say for certain. DigitalOcean Droplets seems to be on a par with Linode, and cost-wise they are very similar. I've tried using Thema few times but always come back to Linode, as their interface just seems a bit easier to me.
I've had to contact support maybe three times in 12 years and always had a response from someone who actually understood the problem I was explaining and had the knowledge to help resolve it. Not once did I get a minimum-wage support "technician" who was just reading down a scripted list of questions.
Total cost of ownership isn't something I'd share publicly. The value provided is not having to think about hosting on a day-to-day basis.
Uptime is the same for any online business, totally crucial. Linode always meets (or exceeds) expectations on this. We've only had downtime a few times in 12 years across a number of servers. There have been a couple of short, planned outages that we were notified of in advance. Although less than ideal, they are infrequent and well within what we'd expect for the pricing.

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Linode is well suited for an easy-to-manage infrastructure if you have a small to moderate level of knowledge around hosting. It's not for a complete newbie who is just looking to host a Wordpress site, for example. I've never used any of their services or servers for email, so I have no idea how things perform there.

Using Linode

1 - Director of Technology - currently just a small studio so only one person actively uses / manages the hosting requirements. But multiple others have access in case of emergency.
1 - Pretty much the same as previous answer. Just one person.
  • Hosting
  • Scalability
  • Database
  • None unexpected - just normal hosting
  • Current plans only apply to hosting
It's a simple and easy service that once running seems to keep running.

Evaluating Linode and Competitors

  • Ease of Use
A straightforward UI and deployability. Plenty of user guides online to get hosting up and running.
The same process would apply.

Linode Implementation

Linode Training

Yes - easy to use guides are online for everything we needed.

Linode Support

Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
No - unlikely to need it as we have access to competent devops in an emergency.
It has never been needed, so no exceptional support would have been an option!

Using Linode

Everything is clear and well labeled. Anything that is not 100% obvious has the ability to drill down and find out more info.
Like to use
Relatively simple
Easy to use
Well integrated
Quick to learn
Feel confident using
Requires technical support
  • Setting up a new linode
  • Deploying a server with hosting enabled
  • rebooting
  • Managing expected costs
  • Nothing really