Get closer to your customers and let them innovate for you
Stephen Fell | TrustRadius Reviewer
August 31, 2018

Get closer to your customers and let them innovate for you

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Khoros Communities (Formerly Spredfast + Lithium)

The Khoros platform is used across our entire consumer business. Used initially for its community and p2p capabilities, more recently for its wider CMS functionality. The platform is now used to host our complete help & support site for the consumer business.
  • Scalability
  • Uptime
  • Ability to customise a unique, branded experience.
  • Cost, but you get what you pay for
  • Enabled us to maximize call deflection
If you're looking for an enterprise-grade forum platform, capable of growing with your business then Khoros is ideal. In addition to the core community product, you have a number of other tools and features you can bolt on to take your support experience to the next level. So far every idea we've had, we've been able to build it on the platform.