Great for email previews
March 15, 2023

Great for email previews

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Litmus

Litmus is currently used to test view EDM communications that is sent out by our company.
This is very important as we need to ensure that our EDM's suit each email provider that our customers use.
Litmus also integrates into Salesforce Marketing Cloud which is what we use to generate our EDM's allowing for us to view the appearance of our emails without leaving SFMC.
  • Email Preveiw
  • Email Testing
  • Email deliverability metrics
  • Speed of use
  • Improved Email testing
  • Improved Email deliverability
  • Improved Outlook email functionality
The integration of Litmus into Salesforce Marketing Cloud means that I do not need to change tabs in order to see the view of different email providers when building my emails. This improves speed of development, however when leaving the view in Litmus it doesn't like returning to the default SFMC preview.
I don't think it has shaped the marketing strategy. We have always been mobile first. This just assists in that.
Litmus is used as a step in an existing Quality Assurance process that has been implemented within the business. The feature of being able to share the previews and QA tab allows us to use the link to provide views to other stakeholders and as an asset to be approved.

Do you think Litmus delivers good value for the price?

Yes

Are you happy with Litmus's feature set?

Yes

Did Litmus live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Litmus go as expected?

I wasn't involved with the implementation phase

Would you buy Litmus again?

Yes

Suited to email testing and quality assurance in which you wish to see the view of an email in different email providers such as Microsoft outlook, apple mail, and Gmail.

Not suited to developing emails within the app as it has a less developed IDE than competitors such as Salesforce Marketing Cloud

Litmus Feature Ratings

Ability to test dynamic content
9
Mobile optimization
9
Email deliverability reporting
9
Standard reports
Not Rated
Custom reports
Not Rated
URL Validation
8
Link Tracking
8
Spam Testing
8
Email Previews
10