MailChimp review
October 18, 2023

MailChimp review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Premium

Overall Satisfaction with Mailchimp

We are using Mailchimp for email marketing and website automation. Using its drag and drop editor, the marketing team and the customer teams are able to quickly create responsive email designs and then blast it to the relevant audience by quickly uploading database of audience emails into the platform. The platform is very easy to use and offers deep analytics capabilities. Similarly, we use it to create landing pages for the campaigns and test and analyse their performance.
  • Responsive Email Design
  • Email marketing and analytics
  • Webpages creation
  • Database management and cleaning
  • Form management
  • Customer support is not at all active
  • Helped us launch campaigns faster
  • Emails were mobile responsive, helping cover more audience
  • The landing pages were personalised
MailChimp has much better UI and features when it comes to email marketing compared with Hubspot. The templates library is very rich as well and reporting and analytics are similar.
MailChimp's UI and features are really cool, we use it every day.
We have used email marketing and landing pages only on MailChimp
We were able to launch campaigns faster and personalize them. That helped us generate more leads.

Do you think Mailchimp delivers good value for the price?

Yes

Are you happy with Mailchimp's feature set?

Yes

Did Mailchimp live up to sales and marketing promises?

Yes

Did implementation of Mailchimp go as expected?

Yes

Would you buy Mailchimp again?

Yes

Very well suited to quickly create and launch new email campaigns, build responsive designs and test them. It is also very easy to build pages and start active campaigns to generate more buzz and leads.

Mailchimp Feature Ratings

WYSIWYG email editor
8
Dynamic content
8
Ability to test dynamic content
8
Landing pages
8
A/B testing
10
Mobile optimization
8
Email deliverability reporting
9
List management
9
Triggered drip sequences
7
Calendaring
7
Event/webinar marketing
10
Social sharing and campaigns
9
Social profile integration
8
Dashboards
7
Standard reports
8
API
7
Integration with Salesforce.com
9
Third-party software integrations
9