Great tool to visualize your information
September 17, 2020

Great tool to visualize your information

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with MindManager

We implemented MindManager to help us in mapping the desired path of our incoming leads and the organizational structure.
  • Strategic Planning
  • Process Mapping
  • Task and Project Management
  • Project Planning
  • Easy to use/User friendly
  • Aesthetically pleasing layout looks like it was built in this century.
  • Easy to share with colleagues
  • I haven't noticed anything yet.
  • Increased lead conversion
  • Saved planning time
  • Better communication of upcoming objective
Prior to having MindManager we didn't have a set path or plan for receiving new leads. Leads were often forgotten or lost in our back-end system, or the reps would be confused about who should handle the lead, meaning that leads could go a day without hearing from a sales rep regarding their inquiry. We simply couldn't afford to keep losing leads. Once we began using MindManager, we were able to clearly map out how leads were meant to travel through the company, detailing how was meant to handle what type of lead and even including the various touchpoints (such as automated emails or calls) a lead would receive within minutes and days of reaching out to our company.
I have not used any other product like MindManager.
MindManager is great for when you are having trouble with understanding how different areas of your work, department, or business interconnect. It does require a bit of input from all areas of the business involved, so I would not recommend using MindManager if you will not be able to dedicate a bit of time in company self-discovery prior to creating anything with MindManager.