Great tool to visualize your information

We implemented MindManager to help us in mapping the desired path of our incoming leads and the organizational structure.

Prior to having MindManager we didn't have a set path or plan for receiving new leads. Leads were often forgotten or lost in our back-end system, or the reps would be confused about who should handle the lead, meaning that leads could go a day without hearing from a sales rep regarding their inquiry. We simply couldn't afford to keep losing leads. Once we began using MindManager, we were able to clearly map out how leads were meant to travel through the company, detailing how was meant to handle what type of lead and even including the various touchpoints (such as automated emails or calls) a lead would receive within minutes and days of reaching out to our company.