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Miro delivers great results in collaborative remote work; a must have in these times!
September 29, 2021

Miro delivers great results in collaborative remote work; a must have in these times!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

Miro is used at the company level; we use it for online collaborations within teams and departments, especially since we work remotely due to the pandemic. We use it more often for our agile retrospectives and for process presentations across the company.
  • It has a lot of features. One can always find a way to represent or express anything needed.
  • It has a lot of templates to use, but one can be creative and adapt these to own needs or create something from scratch.
  • One can access boards without an account, which means you can invite as many people from different backgrounds to collaborate.
  • At the start, Miro is a bit intimidating, as there are soo many features, and not all are very intuitive.
  • Export of the data from the board is not very helpful; It would be great to have several ways to export data in a user-friendly format, not only raw data.
  • We always had limited number of licenses, so I assume pricing is a factor here.
  • Helped the teams feel close during the pandemic, helped build strong teams.
  • Helped with knowledge sharing, as several process descriptions were illustrated and created with Miro.
  • Brought people together, in many contexts.
I was impressed by the number of features it has, and on how one can edit allow/limit permissions. I still consider it is not very intuitive, and as a user, one needs to spend some time to learn to work with it. After this onboarding step, it is a priceless tool to use.
Miro is not intuitive for first-time users, and the lack of licenses (login as guest) also creates some confusion.
Miro is priceless on uniting teams; I can definitely see people being honest and creative using Miro, and they definitely inspire each other. It is a tool we use regularly in our work, especially in an agile environment where we do often retrospectives.

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

I personally did not do much research. I used Miro as it was selected by my company.
Miro is well suited for an agile retrospective; you can customize the board so the team identifies with it and becomes more creative. For one-time users, it can be quite intimidating to use it. It becomes better after the user gets used to the interface, as it is quite extensive. So I would consider that it is better suited for regular users.