Great tool for remote work, great interface, user-friendly for new users
October 26, 2021

Great tool for remote work, great interface, user-friendly for new users

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

Across our whole organization, Miro is used for online workshops and brainstorming sessions. The final result is usually downloaded as a PDF, serving as the minutes from that meeting. The purpose of this workshop is usually to develop new ideas. For example, a new approach on what was working vs. a specific problem. Usually, we involve people from different countries and functions.

Pros

  • User friendly.
  • Visuals.
  • Features to move boxes around.

Cons

  • For big boards, people can get lost from the starting position.
  • Should be easier to share with people without an account.
  • Should be easier to change the size of stickers.
  • Helped remote working as an alternative to whiteboard present sessions.
  • Helps to frame open discussions as you build the board prior to starting the session.
  • A negative point on having to have people registering and opening accounts for it, instead of just clicking the link and playing with the board.
The main thing is to make it easier for 1) non-technical savvy people and 2) those without an account. The main difficulty of implementing the boards when having a session with many people is you don't know who is registered or not, and many attendants waste a lot of time in registering while the rest are already putting comments on the board.
The interface is very user-friendly and easy to use, even if it's your first time. The only missing thing is to be easier for users without an account, for them to just be able to click and access the board and play with it. The paid package allows for that so maybe the solution should be in making it easier for employees to "expense" the Miro subscription internally.
The Miro boards have helped a lot in the remote ways of working to have open discussions for brainstorming. There was no alternative to online boards since the teams sit in different markets. The only alternative is other companies for the same service, Miro provides a better interface, and it's easier to use vs alternatives in the market.

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

Yes

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

  • MURAL (formerly Mural.ly)
Easier interface and use when you are within the board and many users are putting stickers or boxes in it. Another area I find Miro better is the interface to manage your teams and multiple boards. It's easy to add new ones, name them and change access to them. The board look and feel in Miro is also better vs. alternatives.
The scenarios will always be the same: online workshops to develop a new idea or set of ideas in a team or in a cross-functional team. The Miro board is usually used in open discussion sessions, with predesigned templates and structures in Miro for people to stick notes on it for 10-15 minutes, then we all discuss together. Usually, one person is responsible for designing the board before the meetings.

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