Key to remote collaboration and engagement

I use Miro internally with my account team members and externally with my client's team. It's a great platform to simulate a workshop-like experience when we can't be in the same room due to the pandemic and/or the globally distributed nature of the team. The difference between using a collaborative document or simply going through a presentation is evident - the level of engagement when we use Miro is definitely higher even if some users struggle with usability initially (typically they warm up quickly to it since it's quite intuitive). I also really like the plethora of templates and features available, which make anything from planning and brainstorming to prioritizing a breeze. Miro provides the layout and functionality which works for both my teams and clients, compared to other collaboration tools.

This is something Miro does particularly well and is the key reason I'd recommend it. We were able to have a bird's eye view of the different components as it's so easy to upload pictures, add post-its, draw some kind of prioritization matrix all in one place. It has helped my organization to effectively plan areas to focus on, create a backlog, and facilitate discussions.