Item: Miro
Rating: 10
Author: Verified User

Overall Satisfaction with Miro

Use Cases and Deployment Scope

Multiple orgs use Miro across Red Hat and it’s a huge help especially when running discovery or training sessions. I’ve been a user while learning in training classes and I’ve been an observer while others create and run the miro board on client calls and sessions. Miro gets the job done either way!

Pros and Cons

Pros

Whiteboard
Discovery
Training

Cons

Readability
Usability
Less clutter

Return on Investment

Productivity
Collaboration
Note taking

Implementation Rating

N/A - I was not involved in the implementation at Red Hat.

Ease of Integration

N/A - I have not used any interventions

Collaboration

It’s been very helpful while we’re all remote and since we were unable to travel
to our clients like we typically do, it was super useful during COVID especially.

Key Insights

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

Alternatives Considered

Lucidchart

Miro Has a lot more functionality and is a much more collaborative environment.

Other Software Used

Slack, FinancialForce PSA, Google Drive

Likelihood to Recommend

Miro is great for training and discovery sessions with clients or internally. It helps with whiteboarding and allows for a very collaborative environment while everyone is remote or even in two separate rooms. However, I had one architect attempt to use it during a scoping call and that seemed to make things a bit too complicated and wasn’t worth all the set up.

Comments

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Perfect product for professional services