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Miro & Me
April 20, 2024

Miro & Me

Kendall Smith | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

The Learning & Development team in my organization utilizes Miro for both team development and project mapping. It is almost paramount for collaboration given how global we are and how extensive our content development goes. From year-in-review activities to goal planning, it helps us see where we are both individually and collectively in our thoughts. The various non-work features, such as timers and background music also help us to feel more comfortable and relaxed while participating in said activities. Miro provided a very innovative way to lay out thoughts and perspectives whether they are built from the ground up or are pre-established notes/call-outs that can be voted on.
  • There is a wonderful variety of template layouts relevant to project needs
  • Project access and organization are paramount to ensuring the right people see the right things
  • Miro promotes both real-time engagement and updates to make sure people in other time zones can access the most updated information
  • If the organization has boards divided up by department, it can be confusing to know where to put a new board/how to make sure it winds up in the correct place for teammates to access based on their permissions
  • In some cases, users may not understand the best template to use to meet their needs. For example, I used the mind-map template frequently, but a colleague had no clue how to use it and felt there was no hint or "pro-tip" on how they could benefit from using it.
  • This is purely aesthetic, but if more colors could be implemented into things like the sticky notes, that would be great. Sometimes, there were more people working on a project than there were colors available to differentiate between who was sticking what feedback in the project.
  • Increased globalization efficiency on project collaboration
  • Improved feedback quality across multiple departments
  • Added individual development while learning the tool
N/A
Unsure about other products that we may have implemented with Miro as an organization.
Absolutely! With many of our colleagues remote, Miro has made it easy to collaborate despite spanning across different time zone and having a myriad of work schedules that don't always allow for us to host a meeting where everyone can attend. It keeps everyone up to date on the project(s)!
Miro seems more user-friendly and encourages collaboration in a more relaxed way. It also offers more explanation and help than other platforms similar in nature when it comes to tool tips. The platform seems more universal than any other similar programs. The feedback feature also presents as more receptive/more likely to actually be reviewed.

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

Based on the job of some departments, Miro could just be seen as clutter/an extra tool that isn't relevant to doing their job. But to those who benefit from project mapping or collaboration virtually, this tool is PARAMOUNT and I would recommend it to many teams across my organization (even though most of us utilize it anyway). Miro has inspired me to suggest it to friends and family that have similar organization strictures as mine.