Overall Satisfaction with NetSuite ERP
We use NetSuite sale orders for bookings which are integrated from sales force. We use sales orders to generate invoicing records and collections. We use NetSuite ARM for Rev Rec allocations. In addition to Open Air for our Professional services organization to bill T&M consulting hours and recognize revenue. We use NetSuite for GL and consolidations. The Product was chosen as it was flexible during the time of company IPO in 2011. We have evolved it over time as we needed a system that can handle 606 Revenue allocations in 2017. Scope of the use cases is Order to cash and record to report workstreams on training, consulting services, support and licenses. I work in NetSuite on a day to day basis to review and approve orders, generate financial reports for Income and balance sheet, generate reports for revenue waterfalls, deferred revenue, GL postings, Journal reviews, Create save searches, create reports. NetSuite has been a great system for our company, we have some complications around Deferred Revenue postings at month end related to new updates which we hope to be solved for in future updates as currently we have to delete automated entrys NetSuite posts to our systems due to a recent update.
- Save Searches are still awesome
- Revenue SSP Allocations
- Easy to use compared to oracle and sap
- UI has not changed for years where as competitors have updated UI to be more modenernized
- cash applications not alot of automation in the collections process
- re-occuring monthly billings is difficult as it requires setting up schedules manually
- some of our save searches for revenue waterfalls are getting to big and have slow run times. not sure if there is a way to improve performances but 24month waterfalls take a long time to generate as business grows and number of lines increase
- reporting of backlog is not easy as data is not easily merried to data in NetSuite for ARR reporting
- NetSuite has been a positive impact to ROI
SAP had limits around custom querys as it was restricted to admins only not end users, unlike NetSuite, in addition to that SAP required memorizing T codes to execute which was not user friendly.
Do you think NetSuite ERP delivers good value for the price?
Yes
Are you happy with NetSuite ERP's feature set?
Yes
Did NetSuite ERP live up to sales and marketing promises?
Yes
Did implementation of NetSuite ERP go as expected?
Yes
Would you buy NetSuite ERP again?
Yes