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Because it gives me value, and my customers get a better service
February 04, 2020

Because it gives me value, and my customers get a better service

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with PagerDuty

We use it in a small scale. We have weekend standby teams to act on incidents that send a notification to a team member to act on.
  • The escalation to next level.
  • The way you can schedule teams.
  • The way you build teams and schedule them.
  • Replacement of a team member.
  • We have a better uptime for our services.
It is nice that PagerDuty is reliable.
We have an integration to our monitoring tool (WhatsUp).

Do you think PagerDuty delivers good value for the price?

Yes

Are you happy with PagerDuty's feature set?

Yes

Did PagerDuty live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of PagerDuty go as expected?

I wasn't involved with the implementation phase

Would you buy PagerDuty again?

Yes

Pager Duty is well suited to handle weekend on-call teams. It would be nice to have better way to build schedules and change team members.