PagerDuty does it's duty and pages the appropriate person when you really need it.
November 30, 2022

PagerDuty does it's duty and pages the appropriate person when you really need it.

Dan Soble | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with PagerDuty

PagerDuty was used for routing notifications for oncall issues to the oncall person. This allowed the proper person to be notified when we had an production oncall issue.
  • Ease of setting up schedules and routing rules
  • Easy to setup rule overrides
  • reliable and consistent
  • Pricing could be better
  • routing to the appropriate person
  • reliability
  • positive in that it allowed the appropriate person to be notified in a timely manner when we had a production impacting issue.
We've never had an issue where a person was not notified when there was a production impacting issue. The product always worked the way that it was supposed to work.
We were able to integrate PagerDuty with our different monitoring applications so that notifications from these monitoring applications used PagerDuty to send the notification to the appropriate person.
we do not use this feature.
we do not use these features.
Very comparable functionality between OpsGenie and PagerDuty.

Do you think PagerDuty delivers good value for the price?

Yes

Are you happy with PagerDuty's feature set?

Yes

Did PagerDuty live up to sales and marketing promises?

Yes

Did implementation of PagerDuty go as expected?

Yes

Would you buy PagerDuty again?

Yes

The product works very well. It was priced higher than it's competitors.