Overall Satisfaction with PagerDuty
PagerDuty was used for routing notifications for oncall issues to the oncall person. This allowed the proper person to be notified when we had an production oncall issue.
- Ease of setting up schedules and routing rules
- Easy to setup rule overrides
- reliable and consistent
- Pricing could be better
- routing to the appropriate person
- reliability
- positive in that it allowed the appropriate person to be notified in a timely manner when we had a production impacting issue.
We've never had an issue where a person was not notified when there was a production impacting issue. The product always worked the way that it was supposed to work.
We were able to integrate PagerDuty with our different monitoring applications so that notifications from these monitoring applications used PagerDuty to send the notification to the appropriate person.
we do not use this feature.
we do not use these features.
Do you think PagerDuty delivers good value for the price?
Yes
Are you happy with PagerDuty's feature set?
Yes
Did PagerDuty live up to sales and marketing promises?
Yes
Did implementation of PagerDuty go as expected?
Yes
Would you buy PagerDuty again?
Yes