Make the switch to Parallels RAS!

Prior to using Parallels RAS, we were using a competitor product that was very complex and cumbersome when it came to needing to upgrade. We trialed Parallels RAS and were blown away by how easy it was to stand up the product and begin using the features. Employees have been very happy with the performance and ease of use. Upgrades are also very easy with Parallels and only take a fraction of the time of the competitor product to complete.

The central console that Parallels RAS provides is very easy to administer. Parallels give you the option of using the web-based console or application-based console. The application console is more robust but with each upgrade, the web-based console is catching up quickly.

We have some end users that utilize Parallels RAS HTML5 browser on computers as well as mobile devices. The HTML5 usability is very smooth on all products. We did run into an issue with full-screen RDP where the taskbar would disappear on the RDP machine but within a month the support team had a patch for us to resolve the issue.

Our company utilizes VMWare ESXi for almost all of our server infrastructure which allows us to build more app servers on demand. As long as Parallels RAS was compatible with virtual machines, we were good to go.

Security is a big concern in today's world. The ability to utilize MFA is huge and was a requirement prior to switching from the competitor product. MFA setup was very simple with RAS and integrated nicely with Azure MFA. SSL cert installation was also very simple through the console and took effect immediately.