Affordable product with optimal features
Overall Satisfaction with Parallels Remote Application Server
We are using the Parallels Remote Application Server to distribute an application that was decades old and we contribute to maintaining the application cause of the legacy nature. The Parallels Remote Application Server helps in situations where end-user support requirements are critical to the IT organization. We see the value of having ease of access to end users and applications at the same time
- Application distribution
- Support
- Ease of access
- Reporting
- Integration with AD groups
- User level permission setup
- Having to invest less in VMs
- Helped us come out of the Citrix server hold
- Easy migration
The cost of the two products is significantly different. Though Citrix has many advantages and features, the cost was a primary factor that helped us make that choice.
Ease setup process up front the windows based applications were available to Mac users the platform independence helped us reduce the cost
Platform independence: Software that can run on a variety of hardware platforms or software architectures was a primary use. Platform-independent software can be used in many different environments, requiring less planning and translation across an enterprise like us and we have benefitted the most in this situation
Since we are more of a cloud-based organization, the scope for us is ver limited to using VMware or HyperV. We have moved away from Citrix a long ago so that we will be free from any dependency on platforms like them
We have used multi-factor authentication to ensure the security of the application and data and Parallels Remote Application Server architecture is spot on with those requirements the options we had with multi-factor authentication methods were limited but they served their purpose. But that’s an area where there could be improvements in the future
Do you think Parallels Remote Application Server (Parallels RAS) delivers good value for the price?
Yes
Are you happy with Parallels Remote Application Server (Parallels RAS)'s feature set?
Yes
Did Parallels Remote Application Server (Parallels RAS) live up to sales and marketing promises?
Yes
Did implementation of Parallels Remote Application Server (Parallels RAS) go as expected?
Yes
Would you buy Parallels Remote Application Server (Parallels RAS) again?
Yes
Using Parallels Remote Application Server
150 - Operations
IT
Marketing
IT
Marketing
5 - Application engineer with good understanding of environment setup
- Alternative product to high priced products
- Easy migration
- Ease of use and access
- Reports
- User history
- Legacy application distribution
- Mac book alternatives
Evaluating Parallels Remote Application Server and Competitors
Yes - Citrix and VMware because of cost
- Price
- Product Features
The RAS server is priced competitive with the minimum requirements to be met
No change
Parallels Remote Application Server Implementation
- Implemented in-house
Change management was a major issue with the implementation - Communication is the key
- The interface was new
- Change management of new interface
Parallels Remote Application Server Support
| Pros | Cons |
|---|---|
Quick Resolution Knowledgeable team Kept well informed Support cares about my success | Escalation required Difficult to get immediate help Need to explain problems multiple times Slow Initial Response |
No. The cost was another factor because of which we do not opt for it. Please note that the support model is not a great fit especially we look at it as a cost and we don’t get the benefit of paying for it
Using Parallels Remote Application Server
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- App management
- Initial setup
- User management
- Managing old or legacy apps
Yes - It’s works well