Great asset in our arsenal
April 13, 2023

Great asset in our arsenal

Charlie Olivier | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paychex Flex

We use Paychex Flex as a Time Card for our hourly employees; for Time Card approval for their supervisors; for tracking PTO; for making payroll deduction and withholding payments timely; for W2 processing, as well as all other PR needs.
  • Time Cards
  • Reporting. Some of the custom reports are not what I need.
  • We like that employees are able to request PTO and get approval from supervisor.
I have not used the reporting
Nicole Harris and the entire team that she is on have been very helpful with us.
We selected Paychex Flex because we felt like ADP would not support us as well if we had a need for support. Paychex Flex makes me feel important as a client.

Do you think Paychex Flex delivers good value for the price?

Yes

Are you happy with Paychex Flex's feature set?

Yes

Did Paychex Flex live up to sales and marketing promises?

Yes

Did implementation of Paychex Flex go as expected?

Yes

Would you buy Paychex Flex again?

Yes

We haven't had any issues with the usability.
This has worked out very well as a payroll solution for our small company.

Paychex Flex Feature Ratings

Employee demographic data
10
Employment history
Not Rated
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
10
Off-cycle/On-Demand payment
5
Benefit plan administration
Not Rated
Direct deposit files
10
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Approval workflow
7
Balance details
5
Annual carry-forward and encashment
5
View and generate pay and benefit information
10
Update personal information
7
View job history
Not Rated
View company policy documentation
Not Rated
Tracking of all physical assets
Not Rated
Report builder
8
Pre-built reports
8
Ability to combine HR data with external data
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated