Worth the cost in time savings.
November 25, 2023

Worth the cost in time savings.

Jody Chase | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paycom

Paycom is a payroll service. We use it for on-boarding, time and attendance, payroll, benefit enrollment, and tax filings. I use it daily to verify information. I do not do daily imput.
  • training
  • customer support
  • on-going support
  • salesperson should give a time estimate on different steps in the information gathering and training process.
  • if reading needs to be done prior to a training session it needs to be provided at least a day prior to the session.
  • seasonal business - During the summer it definitely saves time.
  • more employee involvement. The employees know what their direct deposit will be and have approved it two days before pay day.
  • getting new employees used to going paperless. Some employees have little experience with technology.
It has been a long time since we used ADP. At the time we felt ADP was to big a company. If you had an issue, you could not get to your customer service representative to get the problem fixed.

Do you think Paycom delivers good value for the price?

Yes

Are you happy with Paycom's feature set?

Yes

Did Paycom live up to sales and marketing promises?

Yes

Did implementation of Paycom go as expected?

Yes

Would you buy Paycom again?

Yes

Paycom is easy to clock in on an app or your PC. We also provide kiosks for employees that don't carry a smart phone. Employees do have to provide an e-mail address because most communication is done through e-mail. You do need managers that are committed to meeting deadlines. Part of our business is a food & beverage operation. The mangers have to input employee sales so the software can calculate the claimed tips per the IRS GITCA agreement. Once that is done the employees get an email to review their checks and approve. As long as that happens within two days we have no problems meeting the processing deadlines.

Paycom Feature Ratings

Employee demographic data
9
Employment history
Not Rated
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
Pay calculation
10
Benefit plan administration
9
Direct deposit files
10
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
New hire portal
9
Manager tracking tools
9
Individual goal setting
Not Rated
Performance tracking
Not Rated
Job Requisition Management
9
Company Website Posting
10
Publish to Social Media
9
Job Search Site Posting
9
Duplicate Candidate Prevention
10
Applicant Tracking
10
Notifications and Alerts
10