Payroll in an hour!
September 15, 2022
Payroll in an hour!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Paylocity
We use this product daily. We use Time & Labor, HR, and other functions. We have been impressed with the ease of use. The only problem we have is not being able to make bonus deposits to accounts that have preset amounts for deposits. Live checks still have to be generated. Implementation should have gone a little smoother, but due to changes in employees here and at Paylocity, we had a little bit of a later start than expected. I would still recommend it 9 times out of 10. I love that reports can be customized to our liking. We still have to work out a few items, but we are very pleased with the product.
- Ease of use
- Reports
- Quick responses from customer service
- Ability to generate Bonus checks to ONE account of the employees choice.
- Longer implementation period.
- Direct Lines or e-mail addresses to representatives.
- Reduced errors noted
- Reduced time expenditures
- More consistent processes
I like that employees can go in there and key in edit requests. This eliminates the notes, texts, and phone calls to our department. It gives them a little bit of control and accountability.
We have not used many of the tools as of yet.
Paylocity is a MUCH better platform. With Paychex, we were switched on the platforms, and it was NOT our choice... we were forced to update, and the reporting was a nightmare. They had assured us our reports would be the same, and they were not. With ADP, we would have to e-mail, and we never received timely responses. Our Service representative was out with COVID, and apparently, no one was monitoring his e-mails. We switched from Paychex Flex to ADP, and then we were told that since we hadn't signed up with ADP in January, they were not responsible for filing our own 941 reports and making the payments as well. After explaining to them that we signed up with them AFTER January, they finally agreed to file the reports and make the payments. No issues when we switched to Paylocity.
Do you think Paylocity delivers good value for the price?
Yes
Are you happy with Paylocity's feature set?
Yes
Did Paylocity live up to sales and marketing promises?
Yes
Did implementation of Paylocity go as expected?
No
Would you buy Paylocity again?
Yes