Paylocity Review
Updated March 15, 2024
Paylocity Review
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Paylocity
I use Paylocity for onboarding and to process payroll. Paylocity has replaced our onboarding paperwork making our onboarding so much easier. Paylocity has also replaced our PTO form and has made requesting time off an easy process for all the employees. I have been told by the employees that they like punching in and out through Paylocity instead of doing manual timecards.
- Keeping track of PTO
- Provides learning through the app or on the website
- Helps keep employees informed on the Community page
- Easy clock in and clock out
- provide a manual to help with learning the software
- Have the app and the website link when using one or the other
- Explain when employees select paperless that they will not receive a W2 through the mail
- more consistent processes
- reduced costs
- reduced time expenditures
With using Paylocity for time tracking, PTO, payroll and onboarding, I am able to focus on my other job responsibilities and have less paperwork to deal with. Any one of these tasks could've taken half a days work to complete but now I can complete with in 20 minutes or less.
Our employees enjoy using the Community page for birthdays and anniversaries well wishes. Plus management can keep all employees informed of new policies, calendar changes, or weather related events through the community page. I haven't heard from the employees regarding the surveys or premium videos so I can't really comment on those.
There really is no comparison. QuickBooks was used for payroll processing only. Paylocity has replaced QuickBooks and more. I prefer Paylocity and very happy that the decision was made to switch.
Do you think Paylocity delivers good value for the price?
Yes
Are you happy with Paylocity's feature set?
Yes
Did Paylocity live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Paylocity go as expected?
Yes
Would you buy Paylocity again?
Yes
Paylocity Feature Ratings
Using Paylocity
28 - All employees use Paylocity to submit PTO time. Hourly employees use it for clocking in and out. Supervisors used it to approve timecards and post announcements on the Community tab. HR adds the new hires and does the onboarding through Paylocity while the payroll department uses it to submit payroll.
We don't have a specific person in-house. There are a few of use that help each other or reach out to customer support when we are working in Paylocity and hit a wall. HR mainly using the system but all the supervisors along with management work within the Paylocity for different reasons.
- Timekeeping
- Payroll
- Community Announcements
- Tracking PTO
- Onboarding
- Safety Training
- online safety training
- Having the Community replace memos
- replaced paper timecards
- Add certification to employees profile
- Use it for annual trainings
- Use workflow to assign employees tasks
Evaluating Paylocity and Competitors
Yes - Paylocity replaced QuickBooks. We used QuickBooks for payroll and PTO but needed a product that offered timekeeping so we decided to upgraded to Paylocity. Paylocity's payroll feature is so much nicer and easier to use than QuickBooks. Plus keeping track of PTO time in Paylocity is a breeze compared to QuickBooks.
- Integration with Other Systems
- Ease of Use
I wouldn't say there is a single most important factor in our decision but one of the most important factor was the timekeeping. We had employees keep track of their time by writing it on timecards. It was nice to have them clock in and out through an app or by computer. Another factor that was important is the onboarding. We were able to do away with a lot of paper copies and have new hire do the onboarding through Paylocity.
Not sure I would change anything. Paylocity seems to be everything we were looking for and more. The only thing I wish Paylocity would offer is a user guide. The help button does offer suggestions and solutions but a user guide would be nice. Overall, Paylocity has saved us time with the features it offers and that's what we were looking for.
Paylocity Implementation
- Implemented in-house
Change management was a big part of the implementation and was well-handled - That we needed this change. Employees were a little hesitant at first but once they were trained on the changes we were able to win their support.
- Payroll
- PTO time
- hours worked for hourly employees
Paylocity Training
- No Training
No, I would not recommend learning the product without training.
Configuring Paylocity
Reach out to customer support when you need to configure Paylocity.
Some - we have done small customizations to the interface - I explained how we needed to set up PTO time. Paylocity was able to customizations 3 different PTO categories that work perfectly.
Some - we have added small pieces of custom code - Wasn't hard at all. Customer support helped me every step of the way on customizing codes in Paylocity.
I have nothing further to add.
Paylocity Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
I do not know if we purchased premium support. All I know is when I call or email someone on the customer support team responds to whatever situation or problem I'm having at that time.
I get exceptional support all the time but the one thing I can think of is customer support providing 3 different PTO accrual categories that we use for the employees. There was a lot of going back and forth but they were patience and completed them all correctly.
Using Paylocity
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using | None |
- HR & Payroll
- Time & Labor
- Community
- Learning
- workflow & documents
- performance
Yes - The mobile interface works fine for clocking in and out but I mostly prefer to logging into the website.
Paylocity Reliability
Integrating Paylocity
- Employee Navigator
Paylocity and Employee Navigator did the integration for us and it wasn't difficult to achieve.
- No at this time
We don't plan to integrate another system.
- File import/export
If the system you want to integrate can do it for you, let them handle the integration.
Relationship with Paylocity
I don't believe we negotiated any principle terms.
Paylocity was easy to work with through implementation.
Upgrading Paylocity
- We haven't recent upgrade Paylocity
- Haven't recently upgraded Paylocity