QuickBase is an Awesome empowering tool for rapid app development by non technical users
Overall Satisfaction with Quickbase
My clients use QuickBase to automate functions that their main computer system does not handle and where Excel just won't cut it. My client base spans massive companies and very small companies.
Pros
- manages workflow
- very granular control over security access as to what each user can see and edit at the record or even field level.
- very agile to make changes quickly.
Cons
- Mobile is weak (but there at least is a mobile interface) , but they are working on a proper mobile app that non technical users will be able to deploy to the Apple App Store and presumably Google Play.
The main "competition" to Quick Base really is Excel. Companies get caught in Excel hell to fill in their tracking and work flow needs.
Quickbase Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Support understands my problem Support cares about my success Quick Initial Response | Difficult to get immediate help |
No
Regular support is good enough. Premium support is really focussed in clients who need 7/24 responses.
Yes - Bugs are not resolved quickly, but you can often find a work around.
Emergency Restore requests to restore lost data have been fast tracked when necessary.
Integrating Quickbase
- QuickBooks On Line
- CSV files in cloud Storage like Dropbox
- Other Quick Base Apps
Sync Tables or as they are also called Connected Tables are extremely easy to setup, a few clicks really and they are done. They update as often as hourly. There are a limited number of Native Connected Tables sources so if what you want is on that list its very easy.
They have just introduced Pipelines, which will have a much broader list of other apps it will connect with. Pipelines are very new and the HELP information is limited, although QuickBase is known to be hard it at to develop the training materials.
Many users have concerns in that the included usage is per "Step Run" - you get some many Step Runs a month and if you run out you need to buy more. So you do need to look at the design to estimate the number of Step Runs to be sure that you don't design a Pipeline which will not be economic. Quick Base is somewhat betting the farm on Pipelines so they will work out the issues. But they hold very exciting promise to be able to connect many complex system even like SAP or ODBS data based in a no code method.
They have just introduced Pipelines, which will have a much broader list of other apps it will connect with. Pipelines are very new and the HELP information is limited, although QuickBase is known to be hard it at to develop the training materials.
Many users have concerns in that the included usage is per "Step Run" - you get some many Step Runs a month and if you run out you need to buy more. So you do need to look at the design to estimate the number of Step Runs to be sure that you don't design a Pipeline which will not be economic. Quick Base is somewhat betting the farm on Pipelines so they will work out the issues. But they hold very exciting promise to be able to connect many complex system even like SAP or ODBS data based in a no code method.

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