Effective Business Application Development Platform
Updated July 20, 2020

Effective Business Application Development Platform

Dinesh Vijayakumar | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Quick Base

QuickBase is used in some departments here. I administer, manage and help the users of QuickBase in a few departments where the customer representatives log in to the QuickBase app and create the requests to order the spares. The Spares team takes up the requests and handles them until closure. This involves maintaining many SLAs and KPIs that are effectively monitored and managed in QuickBase.

Pros

  • QuickBase can be effectively used as a database application which allows many customizations through open HTTP APIs. This gives more room for customizations and integrations with other applications.
  • Workflows can be effectively implemented in QuickBase that helps in managing approvals and notifications among various groups of users designated with different roles. Roles management is easy and effective in QuickBase.
  • Great customer service support and the active community forum combined with periodic product updates are very much encouraging to use QuickBase.
  • Quick Base automations is the newest great addon that is built to implement the workflow process better
  • Forms are easily customisable and can be made specific to different set of people based on the different roles defined

Cons

  • The reporting capability needs to evolve more. The axis scalability and option to edit the legend texts would be very much important and useful to make QuickBase reporting more mature.
Quick Base allows easy customizations and involves less maintenance and support. Also, application development time is very less compared to Appian.
QuickBase is well suited for the following:
1) If the application involves many workflows
2) If the data are inter-related and needs sophisticated relationships between data
3) If there are different type of users who need a varied level of access to data

QuickBase is not well suited if
1) Charts and Visualizations are the primary objectives

Quickbase Feature Ratings

Integrations and Governance

  • SAP
  • Service Now
  • Salesforce
With SAP, I tried with middleware based integration using SAP PI and it was a batch processing with the open items from SAP flows to Quick Base in periodic intervals based on mapping done between SAP ERP tables and Quick Base tables.

Also tried integration with in house applications by using SFTP based integration with only the preconfigured data being transferred between 2 systems as feed files.

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