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Take the NXT Step
Updated August 28, 2017

Take the NXT Step

Lawrence Willim | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Raiser's Edge NXT

Raiser's Edge NXT is currently used by our Development department. As our data becomes cleaner, we are discussing other individuals who would benefit from access to it. NXT allows our fundraisers to easily and efficiently see the information they need in order to better understand our donors. Intuitive reporting and a user-friendly interface saves our fundraisers time and energy.
  • The work center is wonderful for keeping track of prospects. The automatically populating tags on donors records make keeping in touch a breeze.
  • The easy-to-read charts and graphs in the analysis portion of NXT gives you clear visual representations of progress towards fundraising goals and allows you to see trends from year to year over campaigns, appeals, and funds.
  • NXT is a powerful tool and you need clean data to make it useful. NXT has allowed us to see data holes that need attention.
  • Details about events and other modules found in Raiser's Edge don't always translate to NXT. However, new features are constantly being added.
  • Certain analytic features such as Gifts by Constituent Code are only useful if that information is tracked in Raiser's Edge.
  • Once in a while the lag between the actual database and NXT is extensive.
  • Operational Efficiency
The main goal for our organization was to increase operational efficiency. NXT saves us time because of the user-friendly interface. Fundraisers are no longer required to go through extensive database training in order to obtain information about the donors in their portfolios. Our database users are also freed from pulling surface-level reports and donor information and can focus on other data-related tasks.
Coupled with Raiser's Edge, Raiser's Edge NXT has proven to be a very valuable tool. Working with and understanding the database is a challenge and not all of our staff has the time to invest in learning the software. NXT allows our fundraisers to easily access the information that is most relevant to their work and the learning curve is very low. Whenever problems are encountered, help resources, such as the knowledgebase and support chat, make it easy to resolve any issues.
NXT is great for fundraisers that need information on the go and may not be as computer savvy as regular database users. NXT is a great guide to see how your fundraising efforts are paying off and to gain a better understanding of your constituents. It isn't, however, the be all end all of reporting. More extensive and detailed reports still need to be generated from other sources.

Raiser's Edge NXT Implementation

It was a very easy process and involved little staff time to implement. It's been a great tool for our fundraisers and has helped identify holes in our data that require attention. Overall, NXT has been very worthwhile.

Raiser's Edge NXT Reliability

New features are constantly being added to Raiser's Edge NXT that expand its capabilities. Features such as constituent mapping and easily accessible actions allow for more in-depth analysis of existing constituents. The future ability to manipulate soft-credits and customize reporting dashboards will make NXT even more attractive to our fundraisers and executives. It's great to see that the software is evolving.