1. Home
  2. HR Management Software
  3. Rippling Reviews
  4. User Review of Rippling
Best in class technology solution for HR teams.
March 14, 2022

Best in class technology solution for HR teams.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Employee Management
  • Payroll
  • App Management
  • Device Management

Overall Satisfaction with Rippling

We use Rippling for payroll and employee management. Currently implementing the app and device management function. Before adopting Ripplings, we had a lot of difficulties managing all the devices used by our remote employees and handling the onboarding and offboarding of our employees. Rippling's app and device management helped tremendously and saved us an additional headcount on our HR team.
  • Platform user friendliness
  • Robust HRIS services
  • Device management handles both Mac and Windows platforms
  • Lack of live responsive customer support
  • Benefits administration could use some improvement
  • Feature costs add up and can get pretty expensive per user
  • Rippling had all the services we need to combine multiple needs into a singular platform (App provisioning, password management, device management, etc)
  • Saved the need to hire a full time IT person after adopting App and Device Management
  • Improved efficiency for benefits and payroll management for the HR team.
Rippling is leaps above all other payroll and HR solutions when it comes to their technology and the depth of services they offer the HR team. Justworks and ADP Workforce Now has very outdated platforms and their UI is very clunky. Their robust live customer support makes the experience bearable. Zenefits and Gusto have a good platform, but they lack a lot of the additional functionality such as app and device management that Rippling offers.
Customer support is a weakness of Rippling. Definitely don't expect the same level of service and support access available on other HR platforms. They depend heavily on their technology platform and knowledge base which is useful most of the times but isn't helpful when you need help with an issue that isn't resolved by their platform.

Do you think Rippling delivers good value for the price?

Yes

Are you happy with Rippling's feature set?

Yes

Did Rippling live up to sales and marketing promises?

Yes

Did implementation of Rippling go as expected?

Yes

Would you buy Rippling again?

Yes

Great usability and loved by employees and our admins. It's clear that they have invested heavily into their technology and usability. Great design of the website and lots of great features that are a must have for any HR admin. My team has only had good things to say about the platform after making the switch.
Great for scaling high growth companies that want to leverage the best in class technology solution for their HR and G&A needs. Their App and Device management feature is a must-have for companies looking to efficiently deploy and manage employee devices and onboarding. However, not recommended for organizations on a budget or used to robust live customer support as Rippling mainly leverages their technology and documentation to accomplish their functions.

Rippling Feature Ratings

10.0
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
10.0
Pay calculation
Not Rated
Off-cycle/On-Demand payment
10
Benefit plan administration
Not Rated
Direct deposit files
10
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
10.0
Approval workflow
10
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
Not Rated
8.0
Tracking of all physical assets
8
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
10.0
New hire portal
10
Manager tracking tools
10
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated