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Just amazing. Lives upto its name: SAP !!
December 30, 2022

Just amazing. Lives upto its name: SAP !!

Ishant Harjai | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

SAP CRM (legacy editions)

Modules Used

  • Sales Automation and Forecast Optimization
  • Quotes and Contracts
  • Billing and Revenue Management
  • SAP Intelligent Sales Execution (Datahug)

Overall Satisfaction with SAP Sales Cloud

Well, I mostly use it for Digital selling and I taught my Sales team to utilize this amazing tool to its fullest. It has a great User experience which is easy to use and lovely to use.
Unlike similar, I do use it for Pipeline management and they do provide Intelligent selling and forecasting is just cherry on cake.

I love its analytics and how it presents all the data under one tab.

Everyone on the team has gotten experienced in how to use it and to execute in both Retail and B2B expansion. I'd say everything is to the level of SAP as it stands on its own brand name.
  • Amazing UI
  • Retail and B2B execution
  • Scalable Selling as no need to measure ourselves
  • Analytics
  • Intelligent Forecasting
  • In the multiselection mode, Select all is limited to 1000 records.
  • In the Results tab, under Survey, the shape of the Export button isn’t consistent. This button will be optimized in future release.
  • Panes of type Browse and Collect, Hierarchy Graph, SideCarPanel, GanttChart, NetworkChart, NestedLayout, GridLayoutSnippet, GroupCalendarPane aren’t supported.
  • Motivation for Sales people in our company
  • New things to learn and work better
  • Increased productivity of our sales people
Well, you said it !!..
It does provide what it says: integrate and analyze the sales data and present it in a manner which makes the most sense.

And hence we know: Our leads: Cold and Hot, Our business opportunities and possible curve to push more wherever required.
Well, Quite a product.
To be honest, it was the branding that lured us. We all know how good SAP is and it has lived up to its expectations.

Do you think SAP Sales Cloud delivers good value for the price?

Yes

Are you happy with SAP Sales Cloud's feature set?

Yes

Did SAP Sales Cloud live up to sales and marketing promises?

Yes

Did implementation of SAP Sales Cloud go as expected?

Yes

Would you buy SAP Sales Cloud again?

Yes

More suited: Where you have a good enough team to gather all the relevant Sales data, sales team and managers to manage their analytics and business.

Less suited: Vice versa of what I shared above. Just 1 or 2 sales people working on a closly knit company probably won't need it.

SAP Sales Cloud Feature Ratings

9.6
Customer data management / contact management
9
Workflow management
9
Territory management
10
Opportunity management
9
Integration with email client (e.g., Outlook or Gmail)
10
Contract management
10
Quote & order management
9
Interaction tracking
10
Channel / partner relationship management
10
5.0
Case management
5
Call center management
6
Help desk management
4
7.5
Lead management
6
Email marketing
9
7.7
Task management
8
Billing and invoicing management
6
Reporting
9
8.7
Forecasting
9
Pipeline visualization
7
Customizable reports
10
6.5
Custom fields
7
Custom objects
5
Scripting environment
8
API for custom integration
6
8.0
Role-based user permissions
8
Single sign-on capability
8
7.5
Social data
8
Social engagement
7
8.5
Marketing automation
8
Compensation management
9
9.0
Mobile access
9

Using SAP Sales Cloud

5 - Sales and Business Development Executives.
5 - Good Internet and analytic person.
  • Analytics
  • Simple UI
  • Key gestures from the ERP for Artificial intelligence.
  • Metrics which we will have to manage in-house
  • Sales motivators
  • Learn new things
  • Brainstorming
  • Create new ways of creating sales
  • Manage the employee commission based on sales they've made
Well, nothing against this amazing tool.