Overall Satisfaction with SAP Sales Cloud
I have used SAP Sales Cloud in two instances: as a corporate sales executive for a Fortune 500 company and as an independent consultant embedded in the go-to-market team of a client. There are nuances between the two use cases I mentioned. However, the top-level goals were the same: close more business by having more pipeline visibility while saving time and manual work for salespeople.
- Pipeline mangement
- Sales automation
- Tasks orchestration
- Feature overwhelm
- Learning curve
- Integrations may require technical support
- Uncovered missing opportunities
- Built long-term based relationships with clients and prospects
- Increased number of deals per salesperson
SAP Sales Cloud shines in these integrations. I have used three different modules of the SAP suite of services in my sui generis career. I was a Demand Planner, Buyer, and finally, a Sales Executive who managed and used these tools daily, so I guess I was a bit of a power user; however, I believe you don't need to be one to take advantage of the insight capabilities that these integrations bring, but you do have to take a proactive approach, as the insights are there, but you must know where to look.
- HubSpot Sales Hub, Pipedrive and Salesforce.com
I believe SAP Sales Cloud can only be compared to Salesforce in the category market they serve larger organizations with significant deals, extensive pipelines, and long sales cycles. Hubspot is catching up, though, so the future will tell. Feature-wise, SAP Sales Cloud competes with all of them, and from experience, the learning curve in these enterprise-level tools can be challenging at the beginning as there are too many features to choose from.
Do you think SAP Sales Cloud delivers good value for the price?
Yes
Are you happy with SAP Sales Cloud's feature set?
Yes
Did SAP Sales Cloud live up to sales and marketing promises?
Yes
Did implementation of SAP Sales Cloud go as expected?
Yes
Would you buy SAP Sales Cloud again?
Yes