SAP Sales Cloud — Improve your forecasting capabilities now!
October 23, 2023

SAP Sales Cloud — Improve your forecasting capabilities now!

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

SAP CRM (legacy editions)

Modules Used

  • Sales CRM
  • Sales Automation and Forecast Optimization
  • Sales Performance Management
  • Billing and Revenue Management

Overall Satisfaction with SAP Sales Cloud

At my company, we utilize SAP Sales Cloud to help improve the accuracy of our forecast models. SAP Sales Cloud is very useful for identifying potential risks and opportunities, especially when we work with a large array of clients, and are constantly on boarding new clients and mediums for sales. The artificial intelligence features of SAP Sales Cloud are extremely helpful in predicting our forecasts.
  • SAP Sales Cloud is particularly useful for improving forecast accuracy.
  • SAP Sales Cloud provides recommendations for optimization based on their AI features and the feedback of users.
  • SAP Sales Cloud offers an individual yet unified view of each customer.
  • Some may find the interface a bit outdated.
  • SAP Sales Cloud has certainly boosted the efficiency of my team. We no longer have to repeat the same repetitive tasks everyday with the automated AI features from SAP Sales Cloud. We save a lot of time.
  • We’ve also improved efficiencies by improving our predictions — I can’t sing the praises high enough! SAP Sales Cloud has really helped to better inform our forecasts and given us a great look at the future.
  • We’ve also got better data management than we used to have before using SAP Sales Cloud.
SAP Sales Cloud certainly gives an individualized view of each of our customers. We can understand so much more about each client now that we are utilizing this program. the CRM features are second to none, and we’ve been able to improve so much of the client journey since we’ve switched to SAP Sales Cloud.
SAP Sales Cloud is a great addition to any business. It would certainly help a business to grow and scale its customer base, while maintaining an individual view of each unique customer. It is essential to any business looking to grow and expand its customer base and its market.
While I did enjoy using HubSpot, my old manager switched us out from HubSpot to SAP Sales Cloud. While I no longer have this manager, I’m so grateful that she made this change. SAP Sales Cloud has made such an impact on our business and it’s growth

Do you think SAP Sales Cloud delivers good value for the price?

Yes

Are you happy with SAP Sales Cloud's feature set?

Yes

Did SAP Sales Cloud live up to sales and marketing promises?

Yes

Did implementation of SAP Sales Cloud go as expected?

Yes

Would you buy SAP Sales Cloud again?

Yes

SAP Sales Cloud is extremely useful when it comes to forecasting. The AI features that SAP offers are second to none. Although some may be wary of AI in this day and age, I feel confident in the implementation of these features in SAP Sales Cloud. the AI Feature will recommend very specific tasks to improve forecast accuracy.

SAP Sales Cloud Feature Ratings

Customer data management / contact management
7
Workflow management
7
Territory management
7
Opportunity management
7
Integration with email client (e.g., Outlook or Gmail)
8
Contract management
7
Quote & order management
7
Interaction tracking
8
Channel / partner relationship management
7
Case management
7
Call center management
7
Help desk management
6
Lead management
7
Email marketing
6
Task management
7
Billing and invoicing management
7
Reporting
7
Forecasting
9
Pipeline visualization
7
Customizable reports
8
Custom fields
7
Custom objects
7
Scripting environment
6
API for custom integration
7
Role-based user permissions
7
Single sign-on capability
7
Social data
7
Social engagement
8
Marketing automation
7
Compensation management
6
Mobile access
7