Great way to communicate
September 18, 2019

Great way to communicate

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Slack

We use Slack in our Project Team to communicate between each other in different channels regarding different topics. Slack is really helpful for dividing different topics from one another and to keep track on every conversation. It is really easy to use and to customize to your needs. The best option is a possibility to start threads in messages which really helps to not follow conversations that are not needed.
  • Messaging threads to follow/unfollow
  • Third-party service integrations
  • Awesome look
  • Search that not only lets you search messages and archives but also files
  • Notifications customization
  • Its price
  • Limits of the free version
  • Slack helps to keep up on all tasks and chats really easily, so you don't need to check it by yourself in order to not miss anything
  • Although there are no productivity and collaboration tools, for example built-in calendars and to-do lists
Slack works a lot better than its alternatives. It has smart notifications and a lot less bugs. It is easy to search through messages and files. Also you can pin the message in the channel and start a thread from any message you want in order not to bother others with your reply.
In a paid version members get priority support, but the Slack team is also fast to get to even free version users. You’ll never wait too long for a long-unanswered support question.

Do you think Slack delivers good value for the price?

Yes

Are you happy with Slack's feature set?

Yes

Did Slack live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Slack go as expected?

Yes

Would you buy Slack again?

Yes

Slack is great for a team communications. It's easy to handle different workspaces for different projects or different channels for different topics. It's easy to use and very smooth. It has a great app for iOS and Android also. And its online version is almost as good as desktop one.

Slack Feature Ratings

Task Management
7
Gantt Charts
Not Rated
Scheduling
7
Workflow Automation
6
Mobile Access
10
Search
10
Visual planning tools
Not Rated
Chat
10
Notifications
10
Discussions
10
Surveys
9
Internal knowledgebase
8
Integrates with GoToMeeting
Not Rated
Integrates with Gmail and Google Hangouts
8
Integrates with Outlook
8
Versioning
6
Video files
7
Audio files
6
Document collaboration
7
Access control
Not Rated
Advanced security features
Not Rated
Integrates with Google Drive
7
Device sync
10