Good for managing projects with multi-level hierarchy and complex date dependencies
September 25, 2019

Good for managing projects with multi-level hierarchy and complex date dependencies

Xenia Le Dinh, PMP | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Smartsheet

Smartsheet is being used by the Technical Project Managers to manage both small and complex hardware (NPI) projects with multiple supplier dependencies. Due to its ease of reporting and sharing information across departments it became an important tool when it comes to creating transparency and giving visibility to other departments on upcoming milestones and deliverables.
  • Using excel formulas can be helpful when it comes to customizing the sheet
  • Start and due date based on dependencies, aka changing one date will waterfall into changing all dependent tasks
  • Strong reporting functions
  • Customizable dashboard
  • Kanban view and usability can use some improvement
  • Changes are not seen by other collaborators in real time, ie one needs to save the changes in order for them to be viewed by others
  • Saves time on cross-team communication therefore directly impacts bottom line
  • Provides the project director visibility on all projects in a holistic way
Smartsheets has more PM features than Asana, whereas Asana seems to be better for a roadmap or higher level planning. MS Project is similar to Smartsheets, however less user friendly in my opinion
I have never really had to contact support

Do you think Smartsheet delivers good value for the price?

Not sure

Are you happy with Smartsheet's feature set?

Yes

Did Smartsheet live up to sales and marketing promises?

Yes

Did implementation of Smartsheet go as expected?

Yes

Would you buy Smartsheet again?

Yes

Trello, Microsoft Teams, Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
Any large projects with many dependencies and programs with cross project dependencies. It's less appropriate for geographically dispersed teams that collaborate real time.

Smartsheet Feature Ratings

Task Management
10
Resource Management
8
Gantt Charts
10
Scheduling
7
Workflow Automation
Not Rated
Team Collaboration
5
Support for Agile Methodology
8
Support for Waterfall Methodology
10
Document Management
7
Email integration
Not Rated
Mobile Access
Not Rated
Timesheet Tracking
Not Rated
Change request and Case Management
Not Rated
Budget and Expense Management
Not Rated
Quotes/estimates
Not Rated
Invoicing
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated