Overall Satisfaction with Splashtop Enterprise
I found Splashtop looking for a lower-cost way of accessing and controlling remotely deployed computers. Splashtop came out on top because of ease of use and cost. I use Splashtop almost every day. It has been a very cost-effective way to access and control remote locations. Since I discovered it, I have had several of our employees get on board and use it to aid in their jobs. Splashtop just works.
- When we hire new managers it allows remote training and on-boarding.
- Splashtop is easy to use and deploy to new computers and groups
- I had previously used log-me-in for remote access. Splashtop is much simpler to use and set up.
- Splashtop gives a lot of bang for the buck.
- Sometimes when adding a new computer it seems there are too many steps to add them.
- Most of my use is my accessing remote locations. The ability to simply add a remote computer would be desirable.
- Moving files are sometimes iffy. I have to be very careful to double-check that the file is correct on both ends.
- We have a high turnover of our remote managers. With a little pre-planning and Splashtop access, it's pretty easy to tailor a remote computer to a new user in fairly short order.
- The ability to remotely set up computers saves on shipping costs and speeds up the redeployment of our equipment.
- Splashtop allows remote training of our managers with the ability to actually show them how to access and manipulate their data to what we are looking for in our reporting.
I find Splashtop security is understandable and allows fairly easy use from my perspective. I don't use 2-factor verification anywhere I don't have to. The ability to remotely boot a computer and reconnect automatically saves a lot of time in my configuring of remote computers. I don't get too deep into security because my audience in the field is pretty small, I am more than satisfied with the security on Splashtop software.
I had previously used log me in and another remote desktop program. I was familiar with the terms and the method to get access to what I wanted. Again, my onboarding was self-driven without any support. The topics and FAQ selection seem to cover everything I have ever needed to set up. There are many selections I will never use. Perhaps a simpler getting started selection with few choices and a very basic setup would have some takers for that service.
Yes - Log me in, Teamviewer and GO-To my PC were the 3 previous programs we used, the most recent one was TeamViewer. The move to Splashtop was because of the cost and simplicity of setup. Splashtop gave us a low-cost, simple solution to remote access, The ability to add groups of 10 at a time makes it easy to scale it to any size needs.
Do you think Splashtop delivers good value for the price?
Yes
Are you happy with Splashtop's feature set?
Yes
Did Splashtop live up to sales and marketing promises?
Yes
Did implementation of Splashtop go as expected?
Yes
Would you buy Splashtop again?
Yes