I signed up for Splashtop and never looked back again. My headaches are gone.
February 24, 2022

I signed up for Splashtop and never looked back again. My headaches are gone.

Edgard Ocampo | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Remote Support
  • Remote Access

Overall Satisfaction with Splashtop Enterprise

Splashtop has made it extremely helpful and easy to manage our end user computers. It helps us deploy various applications remotely and also lets some of our employees work from home safely. We will continue to keep using Splashtop and look forward to all the new projects coming in the future.
  • Remote Acess
  • Remote Support
  • User management
  • realiability
  • extended trial for 2 weeks to get more hands on experience
  • have local Splashtop representatives
  • Fast lead time
  • no down time
  • hassle free
Haven't had any issues with Splashtop. There support/ customer service team has always been available for us to use if in need. they also reply super fast via email and also have a lot of FAQ centers that will easily guide you and help you find your answer that you are looking for.
I am pleased to say they have exceeded our expectations we use a checklist every time we change provider or get a new program and we were surprised on how effective and user friendly the platform is and how easy it is to change or add/remove services. Also the encryption connection gives you peace of mind
I first started with a trial version played with it for a couple days. Had my help desk team role play and try to assist each other. Once everyone like the system I made a proposal and it got approved within minutes of them hearing my explanation and how effective we can be by having this software
Yes - We had TeamViewer it was super awful and kept lagging all the time . we did not have a lot of the controls/functions Splashtop has. I was super glad we made the change. The encryption they provided was not great and we will have issues connecting half of the time

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monday.com, Acronis Advanced Backup (formerly Cyber Backup Cloud), Google Workspace (formerly G Suite)
we have multiple servers that are headless . Makes it super convenient to connect not having to go set up a monitor to every single one and keeps our network room super clean. Helps us assist our users if they are out of town or away from the office instantly by having the luxury of connecting to them