Thumbs up for TeamViewer!
September 20, 2019

Thumbs up for TeamViewer!

Andrea Wroot | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with TeamViewer

TeamViewer is a wonderful solution for providing support via remote desktop and training. It is part of our department for more than 2 years and being used every day. We can connect between devices and perform troubleshooting for our clients and also provide training to our teams in other offices. This goes beyond any doubt that TeamViewer is certainly the best and trustable solution for remote support.
  • Easy accessibility of all the devices - desktop, laptop, tablets or mobile.
  • Fast and uninterrupted file transfers.
  • Easy to deploy in the company.
  • Supports all the major platforms.
  • Remote session lags if the bandwidth is below average.
  • The mobile application has limited features.
  • We can provide fast tech support, which makes our customer service far better.
  • It saves us the extra time we used to spend in visiting different departments.
TeamViewer is far better than all the other solutions because of its robust services. Its constant updates keep it ready for all the new challenges and tech advancement. Thus, after investing in TeamViewer we are certain to have all the new features available in one solution.
Although TeamViewer is easy to operate and trouble-free, there were times when we encountered connectivity and implementation issues but I am glad that all our issues were instantly solved by the brilliant Support team.

Do you think TeamViewer delivers good value for the price?

Yes

Are you happy with TeamViewer's feature set?

Yes

Did TeamViewer live up to sales and marketing promises?

Yes

Did implementation of TeamViewer go as expected?

Yes

Would you buy TeamViewer again?

Yes

If you are a big company and wants to avoid visiting floors to provide tech support then TeamViewer is the solution you need. It is a trustable brand, therefore, if you have to connect with your clients to provide tech support they will not hesitate while granting the permission of their security systems.

TeamViewer Feature Ratings

Screen sharing
10
File transfer
10
Instant message
9
Secure remote access with Smart Card authentication
8
Access to sleeping/powered-off computers
9
Over-the-Internet remote session
8
Initiate remote control from mobile
8
Remote management of servers & workstations
9
Remote Active Directory® management
9
Centralized management dashboard
8
Session record
8
Annotations
9
Monitoring and Alerts
9
Multi-platform remote control
10