June 18, 2018
TrustRadius
TOPdesk Review: "Nice product"
https://www.trustradius.com/it-service-management-itsmTOPdeskUnspecified8218101Overall Satisfaction with TOPdesk
TOPdesk is used across the whole organization.
10 - IT first support and it service management
- many possibilities
- low costs
- easy to use
- creating reports
- flexibel configurations
- efficiency decrease from our first line support
- efficiency decrease from our second line support
- efficiency decrease with the created reports