Solid Project Management Solution
Updated March 21, 2020

Solid Project Management Solution

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Trello

This is being used in our company to track client implementations and also to track our product roadmap. While we have several boards for each department, we allow any user to be able to have access to it. This has led us to be more collaborative and increased transparency across the company.

Pros

  • Task organization
  • Timeline tracking

Cons

  • Lots of manual set up
  • Clunky integrations
  • Increased organization
  • More busy work
monday.com has some really good basic templates and offers more unique use cases. I think their platform is probably the better one but is more expensive. monday.com is more work to add task details to, which makes it more work in many cases. Trello is more basic but more user-friendly.
Since the platform is fairly basic there really is no need to contact customer support because your imagination is your main limitation. In the couple of experiences I had with their support team, they seemed to answer quickly and be friendly, but my experience is fairly limited. No negative experiences so far!

Do you think Trello delivers good value for the price?

Yes

Are you happy with Trello's feature set?

Yes

Did Trello live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Trello go as expected?

Yes

Would you buy Trello again?

Yes

I have really enjoyed the Trello platform and its ability to help us track timelines and priorities. Our current use cases are to track client implementations, department-wide projects, and product roadmaps. It works great for product roadmaps and one-off projects, but it often is a lot of work for repeated processes like implementations.

Trello Feature Ratings

Project Management
7.1
Task Management
10
Resource Management
6
Team Collaboration
7
Support for Agile Methodology
8
Support for Waterfall Methodology
8
Email integration
5
Mobile Access
6
Professional Services Automation ()
Not Rated

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