TriNet is almost perfect
March 01, 2019

TriNet is almost perfect

Chrissy Rothschild Roberts | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

TriNet is used as the payroll/HRIS system at the company I am consulting for. The main issue is that it doesn't have the capability to onboard international employees, so SuitePeople must be used alongside as the "voice of truth" for company-wide demographics
  • The platform is easy to use -- employees rarely have questions about where to find personal documents. It limits the time HR has to train or retrain employees.
  • Customer service -- fairly easy to get responses when we have a question or concern about an issue.
  • Advise on legal issues -- limits the time we need to bring our employment lawyers in for LOA and FMLA cases. Nice to have another opinion if we do.
  • The capability to pull international employees in.
  • A chat window on to get help during the day for quick questions.
The FAQs and training are great. I think it can be rather slow sometimes. Clicking between pages is tedious.
I think that employees should be able to upload and start onboarding before their day of hire -- it makes no sense to have people figuring out passwords (if they have used Trinet at another company) during Orientation. I would like to be able to have a new hire finish this before their start day.
  • The ability to deal with LOA/Short and Long term disability.
  • TriNet helps with benefits questions -- we don't have to deal with specific questions around medical plans
  • Allows employees a lot of flexibility to make changes
I didn't select TriNet, but it allows for HR to push specific benefits questions to TriNet
For small to medium-size companies in the US, it is perfect. For companies with large international presence, it may be cumbersome to use two systems.

TriNet Feature Ratings

Employee demographic data
Employment history
Job profiles and administration
Workflow for transfers, promotions, pay raises, etc.
Compliance data (COBRA, OSHA, etc.)
Pay calculation
Benefit plan administration
Direct deposit files
Salary revision and increment management
Reimbursement management
Not Rated
Approval workflow
Balance details
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
Not Rated
Update personal information
View job history
View company policy documentation
Report builder
Pre-built reports