TriNet is a load off my shoulders.
January 22, 2020

TriNet is a load off my shoulders.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

We use TriNet as our payroll and benefits department. It offloads this work and ensures we are in compliance. I typically am the only manager within TriNet, but it allows me to perform the needed actions in payroll and benefits areas without impacting my other job responsibilities. We are a small team, so TriNet helps by offloading this work.

Pros

  • Ease of use
  • Organized website interface

Cons

  • Better explanation of benefits for employees that have questions. TriNet is not good at helping my employees choose the best plans for them.
  • Up-front descriptions of the available healthcare plans.
TriNet customer service is great in almost all scenarios. We really just found their ability to breakdown healthcare plans to be insufficient for helping in choosing or forecasting the cost of a plan for our employees. But in regards to payroll and other HR functions, they are always available to solve our questions quickly.
TriNet is very user friendly. The online portal allows me to manage my HR, payroll, and benefits within my business without taking away from my other day-to-day roles within the company. It is also quite easy to hire and on-board employees through their portal, which helps to ensure our business is always meeting requirements for documentation and taxes.
  • Provides access to benefits
  • Ease of handling payroll
We used to use Insperity, but their costs were too high for the services. TriNet not only is more affordable for us, but their pricing and cost structure are straightforward so we can anticipate our costs as our needs grow. Also the phone support from TriNet is superior.
TriNet is an easy-to-use solution to provide HR, payroll, and access to benefits to teams that do not wish to take on this burden themselves. Our small firm has access to great healthcare plans that are easy to implement that we otherwise would not without a service like TriNet.

TriNet Feature Ratings

9.3
Employee demographic data
Not Rated
Employment history
10
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
9
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
9
9.8
Pay calculation
10
Benefit plan administration
9
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
9.8
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
9
Asset Management ()
Not Rated
9.0
Report builder
9
Pre-built reports
9
Ability to combine HR data with external data
9
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
10.0
New hire portal
10
Manager tracking tools
10
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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