TriNet - HR solution for Small Businesses
October 05, 2021

TriNet - HR solution for Small Businesses

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

We use TriNet across our whole organization for payroll and expense processing services as well as benefits management. Onboarding new employees is an intuitive and efficient process. The ability to download all payroll and expense data helps to streamline the recording of the information into the accounting records of our organization. Employees can easily manage their own withholding elections and benefits selections online. In short, TriNet has made these HR processes easier for smaller companies that currently do not have the expertise to handle these tasks in-house.
  • Benefits selection.
  • Payroll processing.
  • Employee onboarding.
  • Listening to feedback from their clients to implement change as shown by their newly created TriNet Financial Services Preferred Support Team.
  • Easier custom reporting features. It would be helpful to have explanations of the various data points available in the reporting module. Some of the naming conventions are not intuitive so we need to use trial and error when creating a custom report.
Customer Service has improved especially for the financial services industry. The high-touch customer service model will ease the burden of dealing with various HR issues - from the simplest to the most complex. This allows the team to focus on growing and scaling our business.
I have found the platform user friendly and relatively easy to navigate. The reporting function could be improved with more intuitive custom reporting capabilities.
  • TriNet has assisted with reducing the time spent on HR administrative processes. Providing availability for more important growth initiatives.

Do you think TriNet delivers good value for the price?

Yes

Are you happy with TriNet's feature set?

Yes

Did TriNet live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of TriNet go as expected?

I wasn't involved with the implementation phase

Would you buy TriNet again?

Yes

TriNet is well suited for smaller organizations that have a lean organizational team. It provides small businesses with the ability to offer competitive benefits packages which aids in attracting top talent. Overall, it is a streamlined solution to the administration of various HR services where in-house expertise is not cost-effective.

TriNet Feature Ratings

Employee demographic data
8
Employment history
8
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
Not Rated
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
8
Pay calculation
8
Off-cycle/On-Demand payment
8
Benefit plan administration
9
Direct deposit files
9
Salary revision and increment management
Not Rated
Reimbursement management
8
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
9
Update personal information
9
View job history
Not Rated
View company policy documentation
Not Rated
Employee recognition
Not Rated
Report builder
5
Pre-built reports
8
Ability to combine HR data with external data
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
New hire portal
9
Manager tracking tools
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated