TripActions: Easy to use and solid customer service
May 01, 2019

TripActions: Easy to use and solid customer service

Rachel Tugender | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with TripActions

TripActions is being used by my company across the US portion of the organization. It's easy to book trips knowing where colleagues are staying and what flights they're on.
  • Shows you what flights your colleagues are on.
  • Shows you where your colleagues are staying when booking a trip.
  • Easy app to use.
  • Syncs travel information with your email.
  • Syncs expenses with Expensify.
  • Although the chat function for support on site is nice, sometimes it's preferable to speak to a live person on the phone.
  • It hasn't had any positive or negative effects on any business objectives for me, it just makes booking trips easier for work.
  • I believe it makes our CRO's life easier as everything syncs with our expense reporting system.
  • I can't say for sure but it seems like TripActions has better rates than some sites.
TripActions is far superior to Egencia in terms of ease of use and customer support. I would not recommend Egencia for company use.
Great for companies but I'm unclear what the benefits would come from use on a personal level.