Twilio - Multiple great products!
October 06, 2023

Twilio - Multiple great products!

Ryan Olton | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Authy
  • Sendgrid API

Overall Satisfaction with Twilio

I've used Twilio products and services for the past few years on a wide range of website projects. Their Sendgrid email API / service is an invaluable tool for my own business and it's used by a wide range of my clients. The API is easy to implement with WordPress and can guarantee email delivery (especially critical for e-commerce based sites). The Twilio support team is also amazing on the rare occasion when an issue pops up. The team is very responsive and always happy to help solve any problems. I've also used Twilio's Authy app to manage two-factor authentication on various website. The app is far more convenient vs text messages and makes it very simple to manage the Two Factor process across multiple site / accounts.
  • Simple sign-up process
  • Very competitive pricing
  • Great Technical Support
  • Can make it a bit easier for a team to use an account
  • Thousands of critical emails delivered to clients over the past 4 years
One (Emails)
Not applicable at our current size/scale
Both their free and paid solutions work perfectly for our use cases.

Do you think Twilio delivers good value for the price?

Yes

Are you happy with Twilio's feature set?

Yes

Did Twilio live up to sales and marketing promises?

Yes

Did implementation of Twilio go as expected?

Yes

Would you buy Twilio again?

Yes

Twilio's SendGrid API is the perfect companion for WordPress sites that need to send emails to users/customers